Algemene voorwaarden

1.1 These Terms and Conditions apply to the use of our Website or the purchase of Products offered through our Website.

1.2 Defined terms and interpretation for these Terms and Conditions are set out in section 26.

2. Acceptance

2.1 You represent and warrant that:

(a) you are an individual and you are 18 years of age or older;

(b) you have the authority to enter into a legally binding contract with us; and

(c) you are not barred under any applicable law or contract from entering into a legally binding contract with us.

2.2 We reserve the right to request written confirmation regarding your authority to agree to these Terms and Conditions.

2.3 You represent and warrant that you have not:

(a) have been convicted of a computer or internet related offence; and

(b) Has refused Products or access to the Website in the past.

2.4 We reserve the right to deny you access to our Website if we deem such refusal necessary or appropriate.

2.5 Place an order:

(a) your representation and warranty that you have read these Terms and Conditions carefully and in their entirety;

(b) your offer to make your purchase of the Order solely in accordance with these Terms;

(c) your acceptance that an Order Confirmation will be made solely on the basis of these Terms and Conditions; and

(d) your commitment to us to comply with these Terms and Conditions.

2.6 If you do not agree to these Terms, you must not use the Website or purchase any Products.

2.7 You must expressly agree to these Terms and Conditions in order to:

(a) submit information to or through our Website; or

(b) to purchase a product.

2.8 By visiting our Website, purchasing Products or agreeing to these Terms:

(a) you also agree and consent to our Privacy Policy and

(b) you agree and consent to abide by our Acceptable Use Policy (see section 12 below for further details).

2.9 We recommend that you print a copy of these Terms and Conditions for future reference.

2.10 If you do not agree with these Terms and Conditions, you will not be able to place an Order or communicate with us.

3. Personal use

You acknowledge that you will use the Website to purchase Products solely for your own personal and non-commercial use, as a principal and not as an agent or on behalf of any other person.

4. Price

4.1 The prices for Products stated on our Website are inclusive of delivery costs, but exclusive of all costs, taxes, customs, levies or similar government imposed charges ( "duty unpaid and untaxed") .

4.2 All duties, levies, customs duties, taxes or other government charges and declarations for importing the Products to the Delivery Address are your responsibility and will be borne by you and are exclusive of the prices of the Products. For all deliveries, in individual cases, further costs may be incurred for which the seller is not responsible and which must be borne by the customer. These include costs in addition to the shipping costs, customs duties or import sales tax may also be incurred, if the goods are shipped from a non-EU country (China), or customs duties are incurred for a product is to be clarified with our customer service before the order. Customs duties or import sales tax are not paid by us and are for the account of the buyer. Our goods are always shipped "duty unpaid and untaxed". The buyer is the "importer of record" and is responsible for the correct payment of customs duties and/or import taxes and must fully comply with all laws and regulations of the importing country. Since the rules for importing goods vary from country to country, you should check your country's customs duties and import taxes before placing your order. The buyer is obliged to fully check whether all laws and regulations of the importing country have been met upon receipt of the goods. 

4.3 We make every effort to ensure that all details, descriptions and prices of Products which appear on our Website are accurate. However, there may be occasions where errors have been made. If we discover that a pricing error has occurred, we will inform you as soon as possible and give you the option of reconfirming your Order at the correct price or cancelling it. If we are unable to contact you or do not receive a response from you, the Order will be deemed cancelled and you will be refunded in full. If you choose to reconfirm your Order, we will arrange for delivery of your Order and will charge or refund any amounts as set out in our notification to you shortly after receipt of your reconfirmation of your Order to the form and method of payment used to place the Order.

4.4 We are not obliged to fulfil an Order if the price stated on the Website is incorrect (even after you have received an Order Confirmation).

4.5 Prices may change from time to time. However, such changes will not affect Orders for which an Order Confirmation has been sent.

5. Placing an order

5.1 After you have placed an Order, all Orders are subject to stock availability. If we have sufficient stock to fulfil your Order, you will receive an Order Confirmation which will act as our acknowledgement of receipt of your Order. In the event of any delivery problems or unavailability of stock to fulfil your Order, we will notify you by email and refund any payments made for the Order.

5.2 A Contract will only be formed when we have issued an Order Confirmation to you and only in respect of the Product(s) identified in the Order Confirmation. These Terms and Conditions shall form part of the Contract and shall apply to the exclusion of all other terms and conditions.

5.3 If your Order consists of more than one Product, the Products may be delivered to you in separate deliveries at different times.

5.4 We reserve the right to remove any Product from the Website at any time. We also reserve the right to edit or remove any material or content from the Website. We will not be liable to you or any third party for removing any Product from our Website or editing or removing any material or content from our Website.

5.5 We reserve the right to refuse or reject any Order placed by you at any time (even after we have sent you an Order Confirmation). We will not be liable to you or any third party for cancelling or rejecting an Order.

5.6 If we cancel your Order after we have received payment (and even after we have sent an Order Confirmation), the payment for the Order will be refunded to you in full.

6. Payment

6.1 You may pay for Products using a Payment Intermediary listed on our Website.

6.2 You can also pay for your Order in whole or in part with a discount voucher provided by us. Promotional vouchers can only be entered online at checkout.

6.3 We may use payment intermediaries to process payments between you and us. You agree that we may provide documents and information about you to the Payment Intermediaries, including documents and information containing your personal data.

6.4 We are not a regulated payment processor or money transfer agent and are not responsible for payment problems or disruptions caused by payment intermediaries.

6.5 You are responsible for providing complete and accurate information in the payment process and any payments must be made using your own funds. By placing an order you confirm that:

(a) the payment method used to make the payment belongs to you;

(b) if applicable, you are the rightful holder of the promotional voucher; and

(c) you have sufficient funds or credit facilities to pay for the relevant Order.

6.6 We are not liable or responsible for any unauthorised use of your credit, debit or prepaid cards by a third party, even if such cards have been reported as stolen. We may inform any appropriate authorities (including credit reference agencies) of any fraudulent charges or other unlawful activity.

6.7 You shall not:

(a) makes or attempts to make chargebacks in respect of any payment you have made for Products; or

(b) reverse any payment you have made in respect of Products.

6.8 You shall fully indemnify us, and keep us fully indemnified, in respect of any chargeback or reversal of any payments made by you, and any loss, cost, liability or expense incurred by us arising out of or in connection with any such chargeback or reversal.

7. Delivery

7.1 We will endeavour to deliver your Order to the Delivery Address you provided when placing your Order.

7.2 When you checkout your order, we will provide an estimated delivery date.

7.3 We may notify you if we expect that we will not be able to meet the estimated delivery date but we will not be liable to you for any loss, liability, costs, damages, charges or expenses arising out of late delivery to the fullest extent permitted by law.

7.4 We may not be able to deliver Products to some locations. In this case, we will notify you and arrange for the cancellation and refund of the Order or delivery of the Order to an alternative delivery address confirmed by you.

7.5 Risk in the Product shall pass to you upon delivery to the Delivery Address, unless delivery is delayed by your failure to comply with your obligations under these Terms and Conditions. Risk shall pass on the date on which delivery would have taken place but for your default.

7.6 If you are not available to take delivery of your Order, we may leave a card with instructions for re-delivery or collection of your Order by the carrier.

7.7 If delivery or collection is delayed by your unreasonable refusal to accept delivery or if you do not accept the Order or collect it from the carrier, we may charge you for our costs and other expenses reasonably incurred in returning the Order to the sender, without prejudice to any other rights or remedies available to us.

7.8 Orders are usually processed and shipped within 1-4 business days after confirmed payment. The estimated delivery time is on average 4-12 business days, depending on the destination and shipping method. In exceptional cases, such as high demand or logistic delays, delivery may take longer. If an order is delayed beyond the estimated delivery time, we will inform the customer in a timely manner. We do not ship directly; orders are processed and shipped by our suppliers as soon as they are in stock. Orders are only marked as shipped once they are actually handed over to the carrier and a tracking number is available.

7.9 All duties, levies, customs duties, taxes or other government charges and declarations for importing the Products to the Delivery Address are your responsibility and will be borne by you and are exclusive of the prices of the Products. For all deliveries, in individual cases, further costs may be incurred for which the seller is not responsible and which must be borne by the customer. These include costs in addition to the shipping costs, customs duties or import sales tax may also be incurred, if the goods are shipped from a non-EU country (China), or customs duties are incurred for a product is to be clarified with our customer service before the order. Customs duties or import sales tax are not paid by us and are for the account of the buyer. Our goods are always shipped "duty unpaid and untaxed". The buyer is the "importer of record" and is responsible for the correct payment of customs duties and/or import taxes and must fully comply with all laws and regulations of the importing country. Since the rules for importing goods vary from country to country, you should check your country's customs duties and import taxes before placing your order. The buyer is obliged to fully check whether all laws and regulations of the importing country have been met upon receipt of the goods. 

8. Cancellation or modification of orders

8.1 Once an Order has been placed via our Website, you can cancel or change your Order by sending us an e-mail. Provided that we have been able to process your e-mail in time. We cannot guarantee that we can cancel your order. We work with automated systems. Also, busy times play a role in this. We are not responsible for the cancellation process and will do our best to process it in time.

8.2 Once an Order has been packaged, it cannot be cancelled or amended and must instead be returned to us in accordance with paragraph 10 below. As our goods are shipped from Asia, there may be longer transit times over which we have no control. If the products are already in transit to you, cancellation is not possible. Please wait until you have received the goods and return them to us. You may of course notify us of your cancellation in advance. To ensure the fastest possible return, we ask that you send us a dispatch confirmation. An early refund is possible at the earliest 16 weeks after receipt of the order if the goods are not received. 

8.3 Since we work with a fully automated system, orders are processed immediately after placement. Therefore, we unfortunately cannot interrupt the shipping process until delivery, so that a refund before receipt of the goods is only possible up to 24 hours after placing an order.

9. Defective products

9.1 You acknowledge that the Products are of standard quality and are not tailored to meet any specific requirements you may have.

9.2 All product descriptions, information and materials contained on the Website are provided "as is" and without warranties, express or implied, or otherwise.

9.3 Product images may vary slightly from the actual product you receive.

9.4 If the Product you receive is defective, you can send us an email informing us of the Product to be returned and a photograph of the defective Product.

9.5 You may return the Product to us in accordance with section 10.

9.6 We will examine the Product upon receipt. Our processing time varies depending on your order.

9.7 We will send you an email notification if we believe the Product is defective.

9.8 Our sole liability to you in respect of defective Products shall be (at our sole option):

(a) replace the Product and pay the costs of delivering the Products to the Delivery Address, in which case you must return the defective Product to us and we will then deliver a replacement Product to the Delivery Address; or

(b) pay you an amount equal to the price of the Product and return the defective Product to us. We will pay this amount to you by crediting the account from which we received the payment, and using the same payment method.

(c) If your item arrives defective, damaged, or non-functional upon delivery, please contact us within 7 days of receiving the product. The customer must provide a photo or video as evidence of the defect along with a description of the issue. Additional evidence may be requested if necessary.

9.9 If we determine that the Product is not defective, we may, at our sole discretion, refuse to provide you with a refund for the Product and may require you to pay all reasonable maintenance costs and charge this to the payment method used to place the Order. We will not be liable to you for any loss, liability, costs, damages, charges or expenses arising under this paragraph to the fullest extent permitted by law.

10. Returns and Refunds

10.1 Our Returns Policy forms part of these Terms and Conditions under which you may access and use our Website.

If you want to return a product due to withdrawal, the return costs are at your own expense. In the event that we have delivered an incorrect or defective item, we will bear the return costs, provided that the defect has been confirmed.
To claim a defect, you must send a clear video of the problem to our customer service. If the defect cannot be confirmed via the video, we may ask you to return the product for a physical inspection. If the defect is recognized after inspection, we will reimburse the return costs. If the defect is not confirmed, the return costs are at your expense.

10.2 If you are not completely satisfied with your Order, you can let us know by e-mail which Product you want to return and return the Product to us. The withdrawal period is 14 days from the day on which you or a third party designated by you, who is not the carrier, has taken or has taken possession of the last goods. Return form incl. return address:  CLICK HERE 

10.3 Return shipping and costs are at the expense of the Customer.

10.4 The Product must be received by us for a Customer to be eligible for a refund. We will inspect the returned Product upon arrival. 

10.5 You must ensure that the Product is returned to us in the same condition as you received it and that it is properly packaged. The Product must be unused, the labels must not have been tampered with and the Product must be in its original packaging. If a Product is returned to us in an unsuitable condition, we reserve the right to refuse the return of the Product.

10.6 The processing time of your return depends on your order.

10.7 If we are satisfied with the condition of the returned Product, we will send you an email to approve your return. After we have notified you that your return has been approved, the amount will be refunded to the account used to place the Order shortly.

10.8 The revocation is complete when the physical goods have been received by us. 

10.9 As our goods are shipped from Asia, there may be longer transit times over which we have no control. If the goods are already on their way to you, cancellation is not possible. Please wait until you have received the goods and return them to us. You can of course inform us of your cancellation in advance. In order to guarantee the fastest possible return, we ask you to send us a confirmation of dispatch. An early refund is possible at the earliest 16 weeks after receipt of the order if the goods are not received. 

10.9  Non-Refundable Insurance Policy

Our shipping insurance protects against loss, damage or theft during transit for a small additional fee. By purchasing this optional service, you insure yourself against unforeseen problems during delivery.

Shipping Insurance Refund Policy :

1. Non-Refundable Service :

   • Shipping insurance is a non-refundable service. Once the product is shipped, the insurance is considered fulfilled and is non-refundable, even if the product is refused or not picked up.

2. Coverage :

   • The insurance only applies to incidents during transport, such as damage, loss or theft. Problems with the product after delivery are not covered.

3. Voluntary Purchase :

   • By choosing the insurance you agree to its non-refundable nature.

4. Returns and Refunds :

   • In case of return, only the product price and any standard shipping costs will be refunded. The cost of shipping insurance will not be refunded.

5. Refused or Uncollected Deliveries :

   • If a package is returned due to refusal or non-collection, the insurance costs will not be refunded.

6. Disclaimer:

   • This policy complies with EU consumer protection rules for optional and non-refundable services.

11. Vouchers

11.1 You can use our promotional vouchers or discounts when paying for Products on the Website.

11.2 To redeem a voucher or apply a discount, the voucher or discount code must be entered on the checkout page of our Order.

11.3 When entering and applying the voucher code or discount code, the voucher or discount will be deducted from the total amount of your Order at checkout.

12.4 You may only redeem or use one promotional voucher or discount per Order.

11.5 The credit of a promotional voucher is not interest-bearing and has no monetary value.

11.6 If the credit of a promotional voucher is insufficient for your Order, you can pay the difference using a separate payment method available on the Website.

11.7 If you use a coupon for an Order that has been returned, you will not be refunded the value of the coupon. However, if you have paid a portion using another payment method, this portion may be refunded.

12. Acceptable Use

12.1 You may not ("Prohibited Acts"):

(a) use our Website in any way or take any action that causes, or may cause, damage to the Website or impairment of the performance, availability or accessibility of the Website;

(b) use our Website in any way that is unlawful, illegal, fraudulent or harmful, or in connection with any unlawful, illegal, fraudulent or harmful purpose or activity;

(c) use our Website to copy, store, host, transmit, use, publish or distribute any material which consists of (or is linked to) any spyware, computer virus, Trojan horse, worm, keystroke logger, rootkit or other malicious computer software;

(d) not to conduct any systematic or automated data collection activities (including scraping, data mining, data extraction or data harvesting) on ​​or in relation to our Website without our express written consent;

(e) access or otherwise interact with our Website using any robot, spider or other automated means;

(f) violate any guidelines set forth in the robots.txt file associated with our Website;

(g) use data collected from our Website for any direct marketing activity (including email marketing, SMS marketing, telemarketing or direct mailing);

(h) use information collected through our Website to contact individuals, companies or other persons or entities;

(i) use or direct the Website to interact with any devices unless you are expressly authorized to do so;

(j) use any Website Infrastructure, directly or indirectly, to initiate, propagate, participate in, direct or attempt an attack, hack, or send bandwidth-consuming, malicious or potentially harmful network messages to any device, whether or not owned by us;

(k) directly or indirectly, copy, publish, modify, translate, decompile, disassemble, reverse engineer or otherwise attempt to derive or access the structure or source code of the Website (whether creating derivative works of the source code or otherwise);

(l) use or access the Website for the purpose of compiling a similar or competitive product or service or for the purpose of disclosing any benchmarking or comparative study of Products to any third party;

(m) sell, assign, sublicense, transfer, distribute or lease your access to the Website;

(o) make the Website available to any third party via a private computer network

; (p) edit or otherwise modify in any way the content or paper or digital copies of any material printed or copied from our Website;

(q) use the Website in any manner prohibited by any law or regulation applicable to the use of the Website

; (r) make unlawful enquiries or place unlawful Orders; or

(s) place speculative, false or fraudulent Orders.

12.2 You acknowledge that you will be liable to us for any damage, loss, liability, cost or expense that we suffer or incur arising out of or in connection with any Prohibited Act carried out or permitted by you.

12.3 You undertake to notify us as soon as reasonably practicable after you become aware of any person carrying out a Prohibited Act. You will provide us with reasonable assistance in relation to any investigations we may make in response to any information you provide in this regard.

12.4 You shall ensure that all information you provide to us via our Website, or in relation to our Website or the Products:

(a) is true, accurate, current and complete, and not misleading;

(b) complies with all applicable laws and regulations

; (c) does not infringe the privacy, data protection, confidentiality or intellectual property rights or other rights of any person; and

(d) is not offensive, abusive, pornographic, defamatory, unreliable, misleading, illegal or otherwise objectionable.

12.5 You will promptly provide us with any documents or other information we request to verify your identity. You will promptly update any information you provide to us so that all your records with us are complete and accurate at all times.

12.6 You must comply with, and it is your responsibility to ensure that you comply with, all applicable laws relating to your use of the Website, whether based on your country of residence, the place from which you access the Website, or otherwise.

12.7 Please email us if you become aware of any material or activity on our Website that breaches these Terms.

13. Website link

13.1 Links from our Website to other websites and resources provided by third parties are provided for your information only. Links to other websites and resources from our Website should not be interpreted as, and do not constitute, a recommendation or endorsement by us of those linked websites or resources, or any information you may obtain from them.

13.2 You acknowledge and agree that we have no rights or control over the contents of any other websites or resources linked to or referred to on our Website.

13.3 You may link to our home page, provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it.

13.4 You must not establish a link in such a way as to suggest any form of association, approval or endorsement on our part where none exists.

13.5 You must not establish a link to our Website in any website that is not owned by you.

13.6 Our Website must not be framed on any other site, nor may you create a link to any part of our Website other than the home page.

13.7 We reserve the right to withdraw linking permission without notice.

13.8 The website in which you are linking must comply in all respects with the content standards set out in our Acceptable Use Policy (see paragraph 12 above).

13.9 Please contact us to request prior permission for any link to our website which does not comply with this paragraph 13.

14. Intellectual property rights

14.1 The code, structure and organisation of the Website are protected by intellectual property rights.

14.2 We are the owner or the licensee of all Intellectual Property Rights in our Website, and in its content and material published on it. Those works are protected by applicable laws and treaties around the world. All such rights are reserved.

14.3 You may use the Website and all content on the Website only for your personal and non-commercial use and in accordance with these Terms and Conditions. The content of the Website includes content relating to the Products.

14.4 You agree to notify us of any suspected infringement of any Intellectual Property Rights belonging to us.

14.5 You may not use our trade marks without our prior written consent unless they form part of material which you use (and reproduce exactly) as permitted under paragraph 13 above.

15. Privacy

15.1 Our Privacy Policy forms part of these Terms and Conditions under which you may access and use our Website.

15.2 We use cookies on our Website. We also use cookies to track how our Customers prefer to view our Website. By accepting these Terms and Conditions, you also consent to our use of cookies for this purpose. More information about cookies can be found in our Privacy Policy.

15.3 If you provide us with your personal data, we will process that personal data in accordance with your instructions from time to time and we will take appropriate security measures to protect that personal data against unauthorised or unlawful processing and against accidental loss, destruction or damage.

15.4 Unless specific safeguards are appropriate or otherwise agreed in writing, information and documents arising as part of the sale of the Products may be shared between us and, in particular, such information and documents may be accessible in electronic form to any of our employees, officers, consultants or agents.

16. Viruses

16.1 We do not guarantee that our Website will be secure or free from bugs or viruses.

16.2 You are responsible for configuring your information technology, computer programmes and platform to access our Website. You should use your own virus protection software.

16.3 You must not misuse our Website by knowingly introducing viruses, trojans, worms, logic bombs or other material which is malicious or technologically harmful.

16.4 You must not attempt to gain unauthorised access to our Website, the server on which our Website is stored or any server, computer or database connected to our Website.

16.5 You must not attack our Website via a denial-of-service attack or a distributed denial-of service attack.

16.6 If in our opinion you have breached the provisions of this paragraph 16, your right to use our Website will cease immediately. We may report any breach to the relevant law enforcement authorities, and will do so if required to do so by applicable law.

17. Liability

17.1 Subject to section 17.13, we disclaim all liability to the fullest extent permitted by law, and assume no responsibility, for any losses to you or any other person arising out of:

(a) any third party content or user content;

(b) our content, and in particular the accuracy, completeness or current status of our content

; (c) the Products, and in particular the quality, images, description or specifications, conformity with description and reasonable fitness for purpose of the Products;

(d) reliance on any information contained or functionality provided on or through these Terms or our Website;

(e) the inability to access the Website or any part of it, or access being interrupted or partially interrupted or faulty, at any time; and

(f) any failure by us to perform, or delay in performing, any obligation, whether or not we give prior notice, if and to the extent that the failure or delay is caused by any circumstance beyond our reasonable control and includes telecommunications failure, power failure, terrorism, fuel strikes, severe weather, computer failure, failure by suppliers to meet delivery requirements, industrial disputes and absence of staff due to illness or injury, and the time for performance of any obligation the performance of which is so affected shall be extended accordingly.

17.2 We shall not be liable to you (whether in contract, tort (including negligence), breach of statutory duty or otherwise) arising out of or in connection with these Terms and Conditions for any loss of profit, loss of business opportunity, loss of goodwill, loss of anticipated savings or benefits, or for any indirect, special or consequential loss or damage of any kind, even if that loss or damage was reasonably foreseeable or the party concerned was aware of the possibility of that loss or damage occurring.

17.3 Our liability arising directly or indirectly out of these Terms and Conditions (including your purchase of Products from us under these Terms and Conditions), or which is not otherwise expressly excluded under these Terms and Conditions, is limited to and capped at the higher of US$1000 or a multiple of five times the price you paid for the Products giving rise to the liability. The amount of this limitation of liability shall be reduced by the amount of any unpaid sums owing to us.

17.4 Any claim by either party for breach of contract, tort (including negligence), breach of statutory duty or otherwise arising out of or in connection with these Terms and Conditions must be brought within one year of the act or omission which allegedly caused the loss or expense.

17.5 Except to the extent that claims cannot be excluded or limited by law, no claim arising out of or in connection with these Terms and Conditions may be brought by you personally against any of our employees, officers, consultants or other representatives involved in the performance of the relevant obligations.

17.6 All representations or warranties, whether contractual or non-contractual, and all warranties, conditions, terms, undertakings and obligations implied by statute, common law, custom, course of dealing, usage of trade or otherwise (including implied assurances of satisfactory quality, conformity with description and reasonable fitness for purpose) are excluded to the fullest extent permitted by law.

17.7 There can only be one claim against us (including our employees, officers or consultants) arising out of one act or omission. One act or omission includes one series of related acts or omissions, the same act or omission in a series of related matters or similar acts or omissions in a series of related matters and includes all claims arising out of one cause of action.

17.8 The limitations in this section 17 apply to our entire liability to you (including all other third parties to whom we become liable, whether or not we consent) in respect of any claim, and you and all such other persons can only bring one claim against us together in respect of the same loss.

17.9 Where any limitation of liability applies, regardless of its amount, the limitation shall apply to the entire performance of services or supply of Products by us, and no separate aggregate limitation of liability shall apply to you, any group company to which you belong, or any person appointed by a business user.

17.10 If we are jointly and severally liable with another party, we shall only be liable to pay you the proportion of the liability that is reasonably attributable to our fault. We shall not be liable to pay you the proportion of the liability that is attributable to the fault of another party for which that other party would otherwise be liable.

17.11 Any liability of ours to you shall be reduced by the proportion for which the other party would have been liable if

(a) you had also brought proceedings or made a claim against that other party; or

(b) we had brought proceedings or made a claim against that other party under the Civil Liability (Contribution) Ordinance or a similar law under any other relevant jurisdiction.

17.12 In determining whether other parties may be liable to you, no account shall be taken of your inability to bring legal remedies against another party because remedies against that party have become time-barred, or the party's lack of remedies or the party's reliance on any exclusions or limitations of liability or the fact that the other party has ceased to exist.

17.13 The exclusions and limitations of liability in these Terms and Conditions shall not affect our liability

(a) for death or personal injury resulting from our negligence;

(b) for fraud or reckless disregard of professional duty;

(c) for any other liability which cannot be excluded or limited in the jurisdiction to which a relevant claim is subject, including any limitations on our right to limit our liability and

(d) in any other case, to limit our liability to less than the minimum amount which may be required in the circumstances under any other law or regulation relevant to the claim, in which case that minimum amount shall be deemed to be in lieu of the amount that would otherwise apply.

17.14 These provisions are exhaustive of the remedies of monetary damages of either party or any third party against either party arising out of or in connection with these Terms and Conditions.

18. Indemnification

18.1 You shall on demand fully indemnify and keep fully indemnified the Indemnified Parties from and against all claims, costs and losses of whatever nature which the Indemnified Parties may suffer or incur arising out of or in connection with:

(a) any material breach of the provisions of these Terms and Conditions by you;

(b) any fraud, negligence, misconduct or reckless neglect in or relating to your obligations under these Terms and Conditions; and

(c) your use of our Website.

18.2 We shall be entitled to recover from you all out-of-pocket costs reasonably incurred by us in connection with any indemnified claim, and all such costs shall be payable on demand.

19. Event of force majeure

19.1 Indien een geval van overmacht langer dan een week duurt, kunnen wij de Algemene Voorwaarden onmiddellijk beëindigen door middel van een schriftelijke kennisgeving en zonder enige aansprakelijkheid anders dan een terugbetaling van het reeds door u betaalde en nog niet geleverde Product.

19.2 Wij behouden ons absolute discretie voor ten aanzien van de oplossing die wij kiezen om onze verplichtingen onder deze Algemene Voorwaarden volledig na te komen indien zich een geval van Overmacht voordoet.

20. Variaties

20.1 Wij kunnen deze Algemene Voorwaarden van tijd tot tijd wijzigen. Wij zullen u vooraf op de hoogte stellen van belangrijke wijzigingen die volgens ons nadelige gevolgen voor u kunnen hebben. Wij zullen u op de hoogte stellen van alle wijzigingen in deze Algemene Voorwaarden. De Algemene Voorwaarden die van tijd tot tijd van kracht zijn, zijn van toepassing op uw gebruik van onze Website en alle Producten die via onze Website worden aangeboden.

20.2 Als u niet akkoord gaat met herziene Algemene Voorwaarden, moet u stoppen met het gebruik van onze Website of het kopen van onze Producten.

20.3 Als u uw uitdrukkelijke instemming en goedkeuring hebt gegeven aan deze Voorwaarden, zullen wij u om uw uitdrukkelijke instemming en goedkeuring vragen voor eventuele herzieningen van deze Voorwaarden vóór uw eerste aankoop van Producten nadat de herziening van kracht is geworden. Als u niet binnen een door ons aangegeven periode uw uitdrukkelijke instemming met de herziene Voorwaarden hebt gegeven, dient u het gebruik van de Website of de aankoop van onze Producten te staken.

21. Uw inbreuk

21.1 Onverminderd onze andere rechten onder deze Algemene Voorwaarden, kunnen wij, als u deze Algemene Voorwaarden op enigerlei wijze schendt, of als wij redelijkerwijs vermoeden dat u deze Algemene Voorwaarden op enigerlei wijze hebt geschonden:

(a) u een of meer formele waarschuwingen sturen;

(b) uw toegang tot onze Website tijdelijk opschorten

(c) stoppen met het verwerken van een Bestelling

(d) weigeren om enige betaling van u te ontvangen

(e) u permanent de toegang tot onze Website ontzeggen

(f) computers met uw IP-adres de toegang tot onze Website ontzeggen

(g) contact op te nemen met één of meerdere van uw internet service providers en hen te verzoeken uw toegang tot onze Website te blokkeren; of

(h) juridische stappen tegen u ondernemen, hetzij voor contractbreuk of anderszins.

21.2 Als wij uw toegang tot onze Website of een deel van onze Website opschorten, verbieden of blokkeren, mag u geen actie ondernemen om die opschorting, dat verbod of die blokkering te omzeilen.

22. Beëindiging en opschorting

22.1 U kunt het gebruik van de Website op elk moment stopzetten.

22.2 Wij kunnen de levering van de Website op elk moment opschorten, met of zonder reden, en met of zonder kennisgeving.

22.3 Onverminderd paragraaf 22.2 kunnen wij uw toegang tot deze Website opschorten of beëindigen indien uw gebruik van de Website wettelijke aansprakelijkheid van welke aard dan ook veroorzaakt of dreigt te veroorzaken, of anderszins het gebruik van de Website door anderen verstoort.

22.4 Indien wij uw toegang tot de Website opschorten of beëindigen, zullen wij proberen u hiervan vooraf op de hoogte te stellen. Niettemin kunnen wij, naar eigen goeddunken, uw toegang tot de Website onmiddellijk opschorten of beëindigen zonder voorafgaande kennisgeving.

22.5 Wij garanderen niet dat onze Website altijd beschikbaar zal zijn of ononderbroken zal werken. Wij kunnen de beschikbaarheid van onze Website geheel of gedeeltelijk stopzetten, opschorten of intrekken of beperken om zakelijke of operationele redenen. Wij zullen proberen u redelijkerwijs op de hoogte te stellen van een opschorting of intrekking. U zult geen recht hebben op enige compensatie of andere betaling bij de stopzetting, opschorting, intrekking of wijziging van de Website.

23. Gevolgen van beëindiging

23.1 Bij beëindiging van deze Algemene Voorwaarden zal elke verplichting tot het verlenen van klantondersteuning onmiddellijk eindigen.

23.2 U zult onder geen enkele omstandigheid enige aanspraak jegens ons kunnen doen gelden op vergoeding van verlies van rechten, verlies van goodwill of welke andere schade dan ook bij beëindiging van deze Algemene Voorwaarden om welke reden dan ook.

23.3 De beëindiging van deze Algemene Voorwaarden doet geen afbreuk aan enig ander recht dat reeds is ontstaan en zal geen invloed hebben op de bepalingen van deze Algemene Voorwaarden die, overeenkomstig de bepalingen daarvan, uitdrukkelijk zijn bedoeld om daarna van kracht te worden of te blijven. De paragrafen 17 (Aansprakelijkheid) en 18 (Vrijwaring) blijven ook na beëindiging van deze Algemene Voorwaarden van kracht.

24. Algemene bepalingen

24.1 U mag geen van uw rechten onder deze Algemene Voorwaarden overdragen.

24.2 De rechten, bevoegdheden en rechtsmiddelen voorzien in deze Voorwaarden zijn (tenzij uitdrukkelijk anders bepaald) cumulatief en niet exclusief van enige rechten, bevoegdheden en rechtsmiddelen voorzien door de wet, of anderszins.

24.3 Wij besteden de hosting van de Website uit aan een derde partij.

24.4 Indien de geldigheid of de afdwingbaarheid van een bepaling van deze Algemene Voorwaarden op enigerlei wijze wordt beperkt door toepasselijk recht, zal die bepaling geldig en afdwingbaar zijn voor zover toegestaan door dat recht. De ongeldigheid of niet-afdwingbaarheid van een dergelijke bepaling heeft geen invloed op de geldigheid of afdwingbaarheid van enige andere bepaling.

24.5 Het niet of met vertraging uitoefenen van een recht, bevoegdheid of rechtsmiddel waarin deze Algemene Voorwaarden of de wet voorzien, vormt geen verklaring van afstand van dat recht, die bevoegdheid of dat rechtsmiddel. Indien wij afstand doen van een schending van een bepaling van deze Algemene Voorwaarden, geldt dit niet als afstandsverklaring van een volgende schending van die bepaling, of als afstandsverklaring van een schending van een andere bepaling.

24.6 De uitoefening van de rechten van de partijen onder deze Algemene Voorwaarden is niet afhankelijk van de toestemming van een derde partij.

24.7 Deze Algemene Voorwaarden zijn in ons voordeel en in uw voordeel, en zijn niet bedoeld om ten goede te komen aan of afdwingbaar te zijn door een derde partij.

25. Toepasselijk recht

25.1 Deze Algemene Voorwaarden, hun onderwerp en hun totstandkoming (en alle niet-contractuele geschillen of vorderingen) worden beheerst door en geïnterpreteerd in overeenstemming met de wetten van China.

25.2 Elk geschil, controverse, verschil of claim (met inbegrip van niet-contractuele geschillen of claims) voortvloeiend uit of verband houdend met deze Algemene Voorwaarden, met inbegrip van het bestaan, de geldigheid, de interpretatie, de uitvoering, de schending of de beëindiging ervan of elk geschil betreffende niet-contractuele verplichtingen voortvloeiend uit of verband houdend met deze Algemene Voorwaarden, zal worden verwezen naar en uiteindelijk worden beslecht door arbitrage die wordt beheerd door China dat van kracht is op het moment dat de Arbitrageaankondiging wordt ingediend. Het recht dat op deze arbitrageclausule van toepassing is, is het Chinese recht. De plaats van arbitrage is China. Het aantal arbiters bedraagt één. De arbitrageprocedure wordt in het Engels gevoerd.

26. Bemiddelingsvoorwaarden (selectief)

Beschrijving van de bedrijfsstructuur. 

Goederen die worden aangeboden op www.Hutsen.nl worden expliciet niet verkocht door

Hutsen. De aangeboden goederen worden verkocht door de Verkoper (bedrijfsnaam

buitenlands bedrijf invoeren). Dit houdt in dat het koopcontract tot stand komt tussen de Koper en

Verkoper. Hutsen wordt op geen enkele manier partij bij deze overeenkomsten.

Hutsen biedt enkel en alleen een bemiddelingsplatform aan.

De algemene voorwaarden die van toepassing zijn tussen Verkoper en Koper zijn aan het einde

van dit document opgenomen. Nota bene: deze algemene voorwaarden zijn van toepassing tussen

Koper en Verkoper en daarom niet inroepbaar jegens Websitehouder.

Indien de Verkoper is gevestigd in een land binnen de EU ofwel Noorwegen, Liechtenstein of

IJsland is de Europese richtlijn “kopen op afstand” van toepassing op de gesloten

overeenkomsten. Alle in deze richtlijn genoemde rechten en garanties zijn derhalve van

toepassing.

Bemiddelingsvoorwaarden

Artikel 1 – definities

In deze bemiddelingsvoorwaarden wordt verstaan onder:

1. Website: www.Hutsen.nl. Dit betreft het ter beschikking gestelde platform. Hieronder worden

tevens verstaan alle sub domeinen.

2. Websitehouder: de onderneming Hutsen die gevestigd is Hong Kong, en geregistreerd in Hong Kong
3. Koper: degene die via bovengenoemde website een aankoop doet bij de Verkoper.
4. Verkoper: de buitenlandse onderneming die, hetzij als fabrikant, hetzij als leverancier, goederen

verkoopt aan Koper.

`

Artikel 2 – De rechten van de Koper

Indien de Verkoper is gevestigd in een land binnen de EU ofwel Noorwegen, Liechtenstein of

IJsland is de Europese richtlijn “kopen op afstand” van toepassing op de gesloten

overeenkomsten. Alle in deze richtlijn genoemde rechten en garanties zijn derhalve van

toepassing, onder andere:

1. Verkoper dient Koper informatie inzake belasting, betalingen, leveringen en uitvoering van de

overeenkomst duidelijk en schriftelijk binnen een redelijke termijn te verstrekken.

2. Koper ontvangt bestelling binnen 30 dagen, tenzij een andere termijn is overeengekomen. In het

geval dat een product niet (meer) leverbaar is dient Verkoper Koper hiervan op de hoogte te

stellen. Eventuele (aan)betalingen moeten binnen de termijn van dertig dagen teruggestort te

worden op de rekening van Koper, tenzij Verkoper een vergelijkbaar product levert.

3. Koper heeft minimaal veertien dagen het recht op herroeping, dit houdt in dat Koper zonder

opgaaf van redenen de koop terug kan draaien. Eventueel gemaakte verzendkosten komen in

deze situatie voor rekening van Koper. Eventuele (aan)betalingen dienen binnen dertig dagen

teruggestort te worden op een door de koper aan te wijzen bankrekening.

Artikel 3 – De bemiddelingsdienst

1. Het aanbod van de goederen op Website wordt niet verkocht door Websitehouder. Deze

goederen worden verkocht door Verkoper. Bij aankoop van de goederen wordt derhalve een

koopovereenkomst gesloten tussen Koper en Verkoper.

2. De goederen worden via Website verkocht door Verkoper.
3. De websitehouder levert een bemiddelingsdienst aan Verkoper. Bij bestelling van de goederen

via de Website, is Websitehouder gemachtigd als bemiddelaar, in naam van Koper en voor

rekening van Koper. De websitehouder is derhalve gemachtigd onder naam van de verkoper te

bestellen bij Verkoper.

4. Verkoper is gevestigd buiten Nederland, hierdoor worden de betreffende goederen ingevoerd,

dit gebeurt altijd onder naam van Koper. Bijkomende kosten, zoals invoer-btw en

(douane)inklaringskosten komen eveneens voor rekening van Koper.

5. Betalingen aan Websitehouder geschieden enkel en alleen op grond van het aanbieden en

onderhouden van het bemiddelingsplatform.

 

Artikel 4 – Financiële afhandeling

1. De betaling van het aangekochte product verloopt via de websitehouder, de verkoopprijs wordt

na inhouding van de vooraf vastgestelde bemiddeling fee doorgestort aan de Verkoper.

2. Verkoper bepaalt welke prijzen worden gehanteerd op de Website.
3. Verkoper betaald per verkocht product een vast bedrag aan Websitehouder. Dit bedrag wordt in

een andere overeenkomst vastgesteld en ziet alleen op het aanbieden en onderhouden van het

bemiddelingsplatform.

Artikel 5 – Klachten

1 Koper kan eventuele klachten inzake de uitvoering van de overeenkomst kenbaar maken

aan de Verkoper.

2 Op elke klacht die Verkoper ontvangt zal de Verkoper binnen veertien dagen antwoorden.

3 Koper kan zich bij ontevredenheid over de in lid 1 van dit artikel genoemde procedure

wenden tot de geschillencommissie van het Europees ODR Platform

(https://ec.europa.eu/consumers/odr/).

 

27. Interpretatie

26.1 In deze Algemene Voorwaarden:

“Contract” betekent uw bestelling van een Product of Producten in overeenstemming met deze Algemene Voorwaarden, die wij aanvaarden in overeenstemming met paragraaf 4.3;

"Klant" betekent iedere persoon die een Bestelling op de Website plaatst;

"Afleveradres" betekent het leveringsadres zoals vermeld in de betreffende Bestelling;

"Geschatte leveringsdatum" betekent een geschatte leveringsdatum van een Bestelling;

"Gebeurtenis van overmacht" elke gebeurtenis of stand van zaken die leidt tot of het gevolg is van een tekortkoming of vertraging voor ons in de nakoming van enige verplichting onder deze Algemene Voorwaarden die wordt veroorzaakt of het gevolg is van een oorzaak buiten onze macht die niet te wijten was, of in belangrijke mate toe te schrijven was, aan enig verzuim van ons om gepaste zorgvuldigheid te betrachten om een dergelijke tekortkoming of vertraging te voorkomen, en oorlog of oorlogsdreiging omvat; een daad van God; natuur- of kernramp; oproer of burgerlijke onlusten; pandemie; terroristische daad; kwaadwillige schade; brand of overstroming; naleving van een nieuwe wet of bevel van een overheidsinstantie of gerechtelijke autoriteit; sluiting van luchthavens of havens; of een handelsgeschil dat niets te maken heeft met de partij die getroffen wordt door de gebeurtenis of stand van zaken die de stopzetting of vertraging van het werk veroorzaakt;

“Indemnified Parties”  means us, each of our affiliated companies and their respective officers, employees, contractors and agents. “Intellectual Property Rights” means all intellectual property rights, including patents, trademarks, design rights, copyright, database rights, trade secrets and all rights of a similar nature;

“Order”  means the order submitted by you via our Website to purchase a Product or Products from us;

“Order Confirmation”  means our email to you confirming your Order in accordance with paragraph 4.3;

“Payment Intermediary”  means a third party payment processing service provider used by us;

“Product”  means a product offered on our Website;

“Website”  means the website;

“Website Infrastructure”  means all of our systems (including code) that facilitate, provide or describe the Website;

26.2 References to “sections” are to sections of these Terms and Conditions.

26.3 Headings are for convenience only and shall not affect the interpretation or construction of these Terms.

26.4 Words indicating the singular include the plural and vice versa. Words indicating gender include any gender and references to persons include an individual, company, firm, firm or partnership.

26.5 Agency (we) information about agency

Email address: info@Hutsen.nl

 

Contact us: info@hutsen.nl
Send us an email if you have any questions or comments about these Terms and Conditions, Website or Products.